Hero Image

Testimonials

Nicky Horsbrough

"My family were recently on a property search, trying to coordinate a major tree change from our busy lives overseas. There was a lot of time pressure on our search, as well as the emotional complexity of moving to a small town we didn’t know. We came across a lot of agents, and Nicky stood out with her professionalism and efficiency. All information was provided before we even needed to ask, but at the same time Nicky’s approach was very laid back and we didn’t experience any of the uncomfortable sales pressure we expected from an agent working for the vendor. This made the huge purchase feel comfortable for us. After we made an offer on the property, Nicky moved quickly and took all of the stress out of the administrative process. She communicated with us via text message every step of the way, which did a lot to ease my worries throughout the nerve-wracking process of buying a house! Thanks to Nicky and her team for facilitating our major life change. We look forward to being neighbours of Helensville in the coming months." Roger Pimblott and Tara-Lee Brennan

 

"As first time vendors we were careful to select an agent that not only had a commendable history of sales behind them, but also be someone we could trust. From day one Nicky kept the selling process stress free and made sure we understood every step of the way. She far surpassed our expectations as an agent and we are still blown away by how quickly that sold sign went up! The extra time and care she puts into her work is clearly evident in her success stories. We cannot recommend her enough. Thank you so much Nicky. We'll be back after our next reno!" Michael and Melissa

 

“My wife and I would like to thank Nicky for the time and patience and experience in the selling of our home. There was never a problem to any request, only answers. A great lady to work with and we would highly recommend anyone thinking of selling to contact Nicky” Graeme and Lenna Sutcliffe.

 

“When it came to listing my house I naturally turned to Nicky. I had bought my house from her and she was very savvy getting that for me. I think Nicky’s particular strength is matching properties and buyers. Nicky understands people and exudes a calm confidence which is infectious. I trusted Nicky at every turn due to her professionalism and commitment to me as a vendor. I would highly recommend Nicky to anyone buying or selling. I have bought through Nicky and now sold. I am sold on Nicky!” Cat Tomey

 

“We found Nicky to be very professional in all our dealings with her. Her honesty, empathy, knowledge and punctuality were excellent. We would gladly recommend her as an agent and also we are happy for someone to call us for a verbal recommendation” Penelope Broughton and Peter Broughton

 

"Choosing Nicky Horsbrough to sell our house was the best investment I’ve ever made! Nicky displayed attention to detail in the marketing of our home and always had all lines of communication open. Nicky made the process so easy, she was professional, informative and always delivered information regarding the sale of our home efficiently. Nicky Horsbrough…you’re exceptional at your job! Thanks so much” Taresa Paul

 

"Nicky was great to deal with. Our sale and purchase was slightly unusual and she steered us through both with professionalism and clarity. Would definitely recommend Nicky to others and certainly work with her again. Thanks for everything Nicky." Neil and Katriona Main

 

“Nicky came highly recommended to us from friends who sold in the area. From the beginning, it was very apparent why. Her hard work and attention to detail gave us confidence from the very start. The depth of her local market knowledge was very evident through the sales process as the marketing strategy she chose for us garnered the required buyer interest in our property. Her friendly and honest nature made it such a pleasure working with Nicky and her team from start to finish and we cannot thank them enough for their perseverance. Our only regret is that we met Nicky only as we were leaving the district and not before. She is such a credit to her profession and an asset to the Helensville community.Thanks for everything!” Glenn, Darr and Guinness Clements.

 

“Thank you Nicky for your assistance in the purchase of our new home. We are well aware that the vendor is of prime importance to you as their real estate agent, and with good reason, but as the potential buyers you treated us from the start to finish with the utmost professionalism and unfailing courtesy at all times. I appreciated your clear communication and prompt replies to keep us well informed always. Thank you again for everything you have done for us and we wish you and your team at Harcourts all the very best” Matire Seath and Eric Panui

 

“We would like to say thank you for your recent sale of our property. Throughout the whole process you were professional and always respected our decisions which was very important to us. Your communication throughout the sale was great. You kept us well informed at each step and would always be available to talk or would respond promptly to emails. We would highly recommend you to anyone requiring your services and wish you and your team all the best. Thanks again.” Ray and Tania Lorenzen

 

“I would like to thank the team for helping me view and purchase the property at Parkhurst Road, Parakai. Totally thrilled. Thank you very much” Darren Rough

 

“We originally bought our property through Nicky and were really impressed by her professionalism and knowledge. Also that she made the negotiation process quick and easy. When we came to sell again we discussed our options with her but did not really want to use anyone else. During the sale process Nicky kept us updated and informed all the way through and we believe she got us the best price in a short period of time. We would highly recommend Nicky to anyone looking for a friendly, experienced and knowledgeable agent who is easy to deal with. Thanks again Nicky.” Rob and Adele van Dorsten

 

“We found Nicky to be 100% committed to the successful sale of our home, and we felt supported every step of the way. Her attention to detail, knowledge, experience and approachability was invaluable, and we really appreciated receiving progress reports and feedback consistently throughout the process.” Ian and Jenny Smith

 

“We would thoroughly recommend Nicky to anyone selling their property. We had complete confidence that Nicky would sell our property. Her knowledge of the area and attention to detail was outstanding. She thoroughly investigated our property and checked Council records so that when she was presenting the property to potential purchasers they were aware of everything pertaining to the property. Nicky was fantastic at communicating with us. After each open home we received a text letting us know how it went, together with a letter outlining any follow up. We will definitely use Nicky to sell our property in the future.” Aaron and Amy Lawler

 

“We couldn’t have asked for a better agent. Nicky’s friendly and positive attitude, without being pushy, won us over. Her reputation as being a top sales agent is truly down to her being hardworking and trust worthy. We certainly would recommend her to anyone wanting the personal touch in selling and/or buying a property. Thanks Nicky.” Brent Marsh and Lynne Carruthers

 

“Nicky provided a very professional and pleasant service. We would not hesitate to use her expertise in future. Her competitors didn’t stand a chance!” Frank and Margaret Waterfield

 

My wife and I would like to thank Nicky for the time, patience and experience in the selling of our home. There was never a problem to any request, only answers. A great lady to work with and we would highly recommend anyone thinking of selling to contact Nicky.  Graeme and Lenna Sutcliffe

 

Nicky and Andrew made it very easy with the selling of our home. It was an emotional time for mum and they were always very respectful and considerate. Mum doesn’t drive and they took care of anything that was required. Always punctual and on time for the Open Homes. Knowledgeable and friendly they went out of their way for us – also being present for the building inspection and valuation showed their dedication. They listened to our needs and gave us excellent support. Their communication was great, their approach friendly and their advice good. Weekly feedback on Open Homes and interest were awesome – done by email and through the post. We believe Nicky was the best person we could have picked to sell our home and is highly recommended by both my mum and myself. Leigh and Coral Reynolds

 

The biggest thank you to this amazing woma n who saved me from several heart attacks during the process of making our dreams reality! Nicky is so wonderfully calm and reassuring whilst also being very efficient and dedicated to selling! Nicky answered my one million questions with ease accompanied always by a friendly smile! If you’re looking to sell Nicky is your woman. Thank you! Thank you! Thank you! You’re one amazing real estate agent! Renee Blair

 

Having read through Nicky’s testimonials – I don’t think there is much we can add! Professional. Knowledgeable. Honest. Great empathy during some trying times. We will miss you. Allen and Diane Baker

 

We found Nicky to be very professional in all our dealings with her. Her honesty, empathy, knowledge and punctuality were excellent. We would gladly recommend her as an agent and also we are happy for someone to call us for a verbal recommendation. Penelope Broughton and Peter Broughton

When it came to listing my house I naturally turned to Nicky. I had bought my house from her and she was very savvy getting that for me. I think Nicky’s particular strength is matching properties and buyers. Nicky understands people and exudes a calm confidence which is infectious. I trusted Nicky at every turn due to her professionalism and commitment to me as a vendor. I would highly recommend Nicky to anyone buying or selling. I have bought through Nicky and now sold. I am sold on Nicky! Cat Tomey

 

 

Graeme McLeod

 

Graeme gave us a realistic property evaluation and an excellent marketing plan which was executed in a timely fashion. The quality of the documentation and back ground information made available for prospective purchasers were excellent. In particular the video was of a high quality and he did an engaging voice-over. The offers were well presented and analysed so that we could come to a clear choice. His handling of the transaction process was exemplary with excellent communication at all stages. He was most helpful with fringe issues such as transfer of tenancy documentation.The financial processes were transparent and meticulous. At all times he was punctual, and displayed great integrity . We wound up with a happy purchaser and vendor with a realistic price that met our expectations. He made the process very hassle free and we would have no hesitation in recommending him to prospective vendors. - Harley and Margaret

Ellena Martusheff

“I had the fortunate experience of meeting Ellena as a direct result of her proactive work in the area I had my house for sale. Ellena was professional, not pushy, she was informed and enthusiastic. I had my house listed with another company for about four months with no offers. As soon as I engaged Ellena she immediately set about advising me on the most effective means of marketing, and most importantly as my property was vacant she recommended home staging, a master stroke I must say. By the time the staging was complete, the grounds had undergone a good tidy up we were ready for market, and did we hit the market running, we had some 14 inspections over the first weekend of open homes and then within a very short period of time a very good offer. Needless to say a lovely couple have moved in and are really enjoying living there. I have great delight in recommending Ellena as the agent who goes the extra mile for you.” -Chris Li

 

"Ellena Martusheff was our agent for the sale of our property, she was very friendly and easy to deal with. We would see her out and about delivering flyers and our house was very well marketed, we wanted a quick sale and we got one. Ellena was quick to answer any questions and get information to us. We had a few minor issues after we moved away that required sorting before the purchasers could go unconditional, Ellena went above and beyond to help get them fixed on our behalf. We recommend Ellena to anyone selling (or even looking for a house to purchase)"  - Kevin and Victoria

 

Property Management - Michelle McAsey

“Michelle took over the position of property manager for a house I was renting towards the end of my tenancy. There were existing, stressful issues that had been ongoing for some time and Michelle handled the situation calmly and professionally. She took the time to listen to me and understand my situation and the difficulties I’d faced during the tenancy. It was unexpectedly refreshing and she has been a delight to deal with, making an already difficult time much easier for me. I’ve very much appreciated Michelle’s help and professional approach to every aspect of my tenancy and exit from the agreement and premises. I would happily recommend her to both prospective landlords and tenants.” - Christine

 

We needed to rent our lifestyle block out quickly with a professional property management company as we were heading back overseas. We decided to work with Michelle at Harcourts as she came and gave us a quick, professional and accurate appraisal and even managed to have lovely tenants lined up within a week! Michelle knows her job and has a friendly and approachable manner. We cant recommend her enough if you're looking for a trustworthy and professional property manager. - Vicki

 

 

Kristalle Tayler

“Kristalle has been an absolute pleasure to work with. From our initial meet to the day we signed our house away, she exceeded our expectations as our agent. Her professionalism and knowledge transcends beyond her years in the industry. We will definitely be recommending her to family and friends. Thank you again Kristalle, for the fast and successful sale! We’ll be keeping hold of your card for next time. See you soon!” Melissa and Michael.

 

“Kristalle was excellent to work with, very professional and transparent, communicating clearly throughout the whole process. Her vivacious personality shone through, displaying confidence and encouragement at all times. Her honesty and commitment ensured we always felt important and it was a pleasure working with her.” Paul and Heather

 

“Thank you Kristalle, for helping us sell our house. We have enjoyed working with you as you are down to earth, have a great sense of humor and have been very committed throughout the whole process. Kristalle has been well presented, punctual and always kept us well informed with any information and updates. You worked tirelessly and went above and beyond our expectations. Thank you so much.” Kate and Todd

 

Tweets on Twitter Follow on Twitter

Check out this weeks online property guide! https://t.co/FFrfpnPpdp

15 August 2019 

Thinking about your goals when buying a home https://t.co/LiJpb0HIwa via @YouTube

27 June 2019 

Our team raised $500 for the Child Cancer Foundation #wigwednesday ! https://t.co/aeYSNHBl09

26 June 2019 

Check out this week`s hot properties! https://t.co/IF4s9H4hid

26 June 2019 

Harcourts helps Hospice care for people at home https://t.co/i4fPKsWOs4

25 June 2019